CONTACT US BY:
Phone: 800.791.8396 Hours: Monday-Friday 8:00am- 5:00 pm
MAILING ADDRESS: P.O. Box 226662 - Miami, FL 33122
When writing to us, send to the attention of our Sales Department. Include your customer I.D. number, your name, business name, complete address, telephone number and method of payment. Specify item numbers, quantities and descriptions.
- Orders must be over $300.00 to receive free shipping.
- Free shipping offer only applies to business addresses in the continental U.S.A.
METHOD OF PAYMENT:
- We accept VISA, MasterCard, American Express and Discover. Have your credit card number ready for quick ordering.
- COD: Any order less than $500.00 may be sent COD. The customer is responsible for any COD charges billed by the carrier. First time COD orders greater than $500.00 will require cashier's check or money order. Cash or money orders are required for all out of state shipments.
- Net 30: Only Hangers offers Net 30 day payment terms to approved customers. A credit application must be completed with the necessary references. Please allow 3-4 weeks for processing. Ask your sales representative for details.
Only Hangers makes every effort to send your shipment the best way - via UPS, Common Carrier or FOB Factory. All shipping charges, including COD fees, are the responsibility of the customer.
We will gladly accept any return within 30 days of invoice. Returns will not be accepted without prior return authorization. Returns must be in the original carton, must include a copy of the invoice, and be in new condition as determined by Only Hangers. All returns are subject to a 15% restocking fee. Special orders, close-outs and used items are not returnable.
The carrier is responsible for damage in transit.
- UPS DAMAGE / FEDEX: If you discover damage after opening package, call UPS or FEDEX for an inspection. Save all packing materials. Do not return package to Only Hangers yourself.
- Common Carrier damage: Inspect all merchandise before driver leaves. Note all damages on both your copy and driver's copy of freight claim with the carrier.
- Concealed damages: After opening package, call carrier immediately for inspection. Save all packing materials. If carrier does not respond within 10 days, contact Only Hanger's Customer Service Department for assistance. It is important to open all cartons immediately to be eligible to file a freight claim.
Only Hangers will gladly provide pricing on non-stock items. All special Orders must be accompanied by a 50% non-refundable deposit. Special Orders are not returnable.
Any item not in stock at time of original shipment will be shipped as soon as possible. Separate shipping charges will be billed for each shipment.
We are committed to protecting your privacy
Only Hangers will only collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.
Only Hangers may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.
Only Hangers will not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a delivery company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.